Business Continuity Plan¶

Comprehensive business continuity and disaster recovery plan for Anya Enterprise operations.

Overview¶

This document outlines the business continuity plan (BCP) designed to ensure the continuation of critical business operations during and after disruptive events, and the recovery procedures to restore normal operations.

Business Continuity Framework¶

Business Continuity Governance¶

Business Continuity Committee¶

• Business Continuity Manager: Overall BCP coordination and maintenance
• IT Disaster Recovery Manager: Technology recovery operations
• Operations Manager: Business process continuity
• Communications Manager: Crisis communications
• HR Manager: Personnel and workplace safety
• Finance Manager: Financial continuity and vendor management

Business Continuity Policy¶

interface BusinessContinuityPolicy {
  scope: string;
  objectives: string[];
  roles_and_responsibilities: RoleDefinition[];
  governance_structure: GovernanceStructure;
  risk_tolerance: RiskTolerance;
  compliance_requirements: ComplianceRequirement[];
  review_frequency: string;
}

class BusinessContinuityManager {
  async activateBusinessContinuityPlan(incident: DisruptiveEvent): Promise<BCPActivation> {
    // Assess incident severity and impact
    const impactAssessment = await this.assessIncidentImpact(incident);

    // Determine activation level
    const activationLevel = this.determineActivationLevel(impactAssessment);

    // Notify crisis management team
    await this.notifyCrisisTeam(incident, activationLevel);

    // Execute appropriate response procedures
    const responseActions = await this.executeResponseProcedures(activationLevel);

    // Initiate recovery operations
    const recoveryOperations = await this.initiateRecovery(impactAssessment);

    return {
      activation_id: this.generateActivationId(),
      incident,
      activation_level: activationLevel,
      activation_time: new Date(),
      impact_assessment: impactAssessment,
      response_actions: responseActions,
      recovery_operations: recoveryOperations
    };
  }
}

Business Impact Analysis¶

Critical Business Functions¶

Priority 1 - Critical Functions (RTO: 4 hours, RPO: 1 hour)¶

• Customer Transaction Processing
• Bitcoin transaction handling
• Wallet operations
• Payment processing

• Customer authentication

• Core Infrastructure

• Database systems
• Network connectivity
• Security systems
• Monitoring and alerting

Priority 2 - Important Functions (RTO: 24 hours, RPO: 4 hours)¶

• Customer Support
• Help desk operations
• Technical support

• Customer communications

• Analytics and Reporting

• Business intelligence
• Compliance reporting
• Performance monitoring

Priority 3 - Standard Functions (RTO: 72 hours, RPO: 24 hours)¶

• Development Operations
• Software development
• Testing environments
• Documentation systems

class BusinessImpactAnalyzer:
    def __init__(self):
        self.impact_categories = [
            'financial',
            'operational',
            'regulatory',
            'reputational',
            'customer_satisfaction'
        ]

    async def analyze_business_impact(self, disruption_scenario: str) -> BusinessImpactReport:
        """Analyze business impact of disruption scenario"""

        affected_processes = await self.identify_affected_processes(disruption_scenario)

        impact_analysis = {}
        for process in affected_processes:
            process_impact = await self.analyze_process_impact(process, disruption_scenario)
            impact_analysis[process.id] = process_impact

        # Calculate financial impact over time
        financial_impact = self.calculate_financial_impact_timeline(impact_analysis)

        # Assess regulatory implications
        regulatory_impact = await self.assess_regulatory_impact(impact_analysis)

        # Determine recovery priorities
        recovery_priorities = self.determine_recovery_priorities(impact_analysis)

        return BusinessImpactReport(
            scenario=disruption_scenario,
            analysis_date=datetime.now(),
            affected_processes=len(affected_processes),
            financial_impact_timeline=financial_impact,
            regulatory_implications=regulatory_impact,
            recovery_priorities=recovery_priorities,
            recommended_rto_rpo=self.recommend_objectives(impact_analysis)
        )

    def calculate_financial_impact_timeline(self, impact_analysis: dict) -> dict:
        """Calculate cumulative financial impact over time"""

        timeline_impact = {
            '1_hour': 0,
            '4_hours': 0,
            '1_day': 0,
            '3_days': 0,
            '1_week': 0,
            '1_month': 0
        }

        for process_id, impact in impact_analysis.items():
            hourly_loss = impact.get('hourly_financial_loss', 0)

            # Calculate cumulative losses
            timeline_impact['1_hour'] += hourly_loss
            timeline_impact['4_hours'] += hourly_loss * 4
            timeline_impact['1_day'] += hourly_loss * 24
            timeline_impact['3_days'] += hourly_loss * 72
            timeline_impact['1_week'] += hourly_loss * 168
            timeline_impact['1_month'] += hourly_loss * 720  # 30 days

        return timeline_impact

Crisis Management¶

Crisis Response Team Structure¶

Crisis Management Team (CMT)¶

interface CrisisManagementTeam {
  crisis_commander: TeamMember;
  communications_lead: TeamMember;
  operations_lead: TeamMember;
  technical_lead: TeamMember;
  legal_counsel: TeamMember;
  hr_representative: TeamMember;
  external_relations: TeamMember;
}

interface CrisisResponse {
  incident_id: string;
  crisis_level: 'minor' | 'major' | 'severe' | 'catastrophic';
  response_team: CrisisManagementTeam;
  communication_plan: CommunicationPlan;
  action_items: ActionItem[];
  status_updates: StatusUpdate[];
  resolution_criteria: string[];
}

class CrisisManager {
  async manageCrisis(incident: CrisisIncident): Promise<CrisisResponse> {
    // Assess crisis severity
    const crisisLevel = this.assessCrisisSeverity(incident);

    // Assemble crisis team
    const responseTeam = await this.assembleCrisisTeam(crisisLevel);

    // Develop communication plan
    const communicationPlan = await this.developCommunicationPlan(incident, crisisLevel);

    // Create initial action plan
    const actionItems = await this.createInitialActionPlan(incident, crisisLevel);

    // Begin crisis monitoring
    this.startCrisisMonitoring(incident.id);

    return {
      incident_id: incident.id,
      crisis_level: crisisLevel,
      response_team: responseTeam,
      communication_plan: communicationPlan,
      action_items: actionItems,
      status_updates: [],
      resolution_criteria: this.defineResolutionCriteria(incident, crisisLevel)
    };
  }
}

Crisis Communication Plan¶

Internal Communications¶

class CrisisCommunications:
    def __init__(self):
        self.communication_channels = {
            'emergency': ['sms', 'phone_call', 'emergency_app'],
            'urgent': ['email', 'slack', 'teams'],
            'standard': ['email', 'intranet', 'newsletter']
        }

        self.stakeholder_groups = {
            'executives': ['ceo', 'cto', 'coo', 'cfo'],
            'management': ['department_heads', 'team_leads'],
            'employees': ['all_staff', 'remote_workers'],
            'board': ['board_members', 'advisors']
        }

    async def execute_crisis_communications(self, crisis: CrisisIncident) -> CommunicationExecution:
        """Execute crisis communication plan"""

        # Determine communication urgency
        urgency = self.determine_communication_urgency(crisis.severity)

        # Identify affected stakeholders
        affected_stakeholders = await self.identify_affected_stakeholders(crisis)

        # Craft appropriate messages
        messages = await self.craft_crisis_messages(crisis, affected_stakeholders)

        # Execute communications
        execution_results = []
        for stakeholder_group in affected_stakeholders:
            for message in messages[stakeholder_group]:
                result = await self.send_communication(
                    stakeholder_group, message, urgency
                )
                execution_results.append(result)

        return CommunicationExecution(
            crisis_id=crisis.id,
            execution_time=datetime.now(),
            messages_sent=len(execution_results),
            delivery_success_rate=self.calculate_success_rate(execution_results),
            stakeholders_reached=len(affected_stakeholders)
        )

External Communications¶

interface ExternalCommunicationPlan {
  media_strategy: MediaStrategy;
  customer_communications: CustomerCommunication[];
  regulatory_notifications: RegulatoryNotification[];
  partner_updates: PartnerUpdate[];
  public_statements: PublicStatement[];
}

class ExternalCommunicationsManager {
  async manageExternalCommunications(crisis: CrisisIncident): Promise<ExternalCommunicationExecution> {
    // Assess public impact
    const publicImpact = await this.assessPublicImpact(crisis);

    // Develop media strategy
    const mediaStrategy = await this.developMediaStrategy(crisis, publicImpact);

    // Prepare customer notifications
    const customerComms = await this.prepareCustomerCommunications(crisis);

    // Handle regulatory notifications
    const regulatoryNotifications = await this.handleRegulatoryNotifications(crisis);

    // Coordinate with partners
    const partnerUpdates = await this.coordinatePartnerCommunications(crisis);

    return {
      crisis_id: crisis.id,
      media_strategy: mediaStrategy,
      customer_communications: customerComms,
      regulatory_notifications: regulatoryNotifications,
      partner_updates: partnerUpdates,
      public_sentiment_monitoring: await this.initiateSentimentMonitoring(crisis)
    };
  }
}

Disaster Recovery¶

IT Disaster Recovery¶

Recovery Infrastructure¶

# Disaster Recovery Infrastructure Configuration
disaster_recovery:
  primary_site:
    location: "Primary Data Center"
    capacity: "100%"
    systems:
      - core_application_servers
      - database_servers
      - network_infrastructure
      - security_systems

  secondary_site:
    location: "Secondary Data Center"
    capacity: "80%"
    replication_type: "synchronous"
    failover_time: "30_minutes"
    systems:
      - standby_application_servers
      - replicated_databases
      - backup_network_infrastructure

  cloud_backup:
    provider: "Multi-Cloud"
    capacity: "unlimited"
    backup_frequency: "continuous"
    recovery_options:
      - infrastructure_as_code
      - containerized_deployments
      - serverless_functions

backup_strategy:
  full_backup:
    frequency: "weekly"
    retention: "12_months"

  incremental_backup:
    frequency: "daily"
    retention: "3_months"

  continuous_backup:
    critical_systems: "real_time"
    transaction_logs: "real_time"
    configuration_data: "hourly"

Recovery Procedures¶

class DisasterRecoveryManager:
    def __init__(self):
        self.recovery_procedures = {
            'database_recovery': DatabaseRecoveryProcedure(),
            'application_recovery': ApplicationRecoveryProcedure(),
            'network_recovery': NetworkRecoveryProcedure(),
            'security_recovery': SecurityRecoveryProcedure()
        }

    async def execute_disaster_recovery(self, disaster_type: str) -> RecoveryExecution:
        """Execute disaster recovery procedures"""

        # Assess disaster impact
        impact_assessment = await self.assess_disaster_impact(disaster_type)

        # Determine recovery strategy
        recovery_strategy = self.determine_recovery_strategy(impact_assessment)

        # Execute recovery procedures in priority order
        recovery_results = []
        for procedure_name in recovery_strategy.procedure_order:
            procedure = self.recovery_procedures[procedure_name]
            result = await procedure.execute(impact_assessment)
            recovery_results.append(result)

            # Check if recovery is successful before proceeding
            if not result.successful:
                await self.handle_recovery_failure(procedure_name, result)
                break

        # Verify system integrity
        integrity_check = await self.verify_system_integrity()

        # Perform cutover if ready
        if integrity_check.passed and all(r.successful for r in recovery_results):
            cutover_result = await self.perform_cutover()

            return RecoveryExecution(
                disaster_type=disaster_type,
                recovery_start_time=recovery_strategy.start_time,
                recovery_completion_time=datetime.now(),
                procedures_executed=len(recovery_results),
                recovery_successful=True,
                cutover_successful=cutover_result.successful,
                integrity_verified=integrity_check.passed
            )
        else:
            return RecoveryExecution(
                disaster_type=disaster_type,
                recovery_start_time=recovery_strategy.start_time,
                recovery_completion_time=datetime.now(),
                procedures_executed=len(recovery_results),
                recovery_successful=False,
                error_details=self.collect_error_details(recovery_results)
            )

Data Recovery and Backup¶

Backup Management¶

interface BackupManagement {
  backup_policies: BackupPolicy[];
  restore_procedures: RestoreProcedure[];
  backup_monitoring: BackupMonitoring;
  compliance_requirements: ComplianceRequirement[];
}

class BackupManager {
  async performScheduledBackup(backupType: string): Promise<BackupResult> {
    const policy = await this.getBackupPolicy(backupType);

    // Pre-backup verification
    const preCheck = await this.performPreBackupChecks(policy);
    if (!preCheck.passed) {
      throw new Error(`Pre-backup checks failed: ${preCheck.errors.join(', ')}`);
    }

    // Execute backup
    const backupExecution = await this.executeBackup(policy);

    // Verify backup integrity
    const integrityCheck = await this.verifyBackupIntegrity(backupExecution);

    // Update backup catalog
    await this.updateBackupCatalog(backupExecution, integrityCheck);

    // Cleanup old backups according to retention policy
    await this.enforceRetentionPolicy(policy);

    return {
      backup_id: backupExecution.backup_id,
      backup_type: backupType,
      start_time: backupExecution.start_time,
      completion_time: backupExecution.completion_time,
      data_size: backupExecution.data_size,
      integrity_verified: integrityCheck.verified,
      retention_date: this.calculateRetentionDate(policy),
      status: 'completed'
    };
  }

  async performDataRestore(restoreRequest: RestoreRequest): Promise<RestoreResult> {
    // Validate restore request
    const validation = await this.validateRestoreRequest(restoreRequest);
    if (!validation.valid) {
      throw new Error(`Invalid restore request: ${validation.errors.join(', ')}`);
    }

    // Find appropriate backup
    const backup = await this.findBackupForRestore(restoreRequest);

    // Prepare restore environment
    await this.prepareRestoreEnvironment(restoreRequest);

    // Execute restore
    const restoreExecution = await this.executeRestore(backup, restoreRequest);

    // Verify restored data
    const dataVerification = await this.verifyRestoredData(restoreExecution);

    return {
      restore_id: restoreExecution.restore_id,
      backup_used: backup.backup_id,
      restore_start_time: restoreExecution.start_time,
      restore_completion_time: restoreExecution.completion_time,
      data_restored: restoreExecution.data_size,
      verification_passed: dataVerification.passed,
      status: 'completed'
    };
  }
}

Recovery Testing¶

Business Continuity Testing¶

class BusinessContinuityTesting:
    def __init__(self):
        self.test_types = [
            'tabletop_exercise',
            'walkthrough_test',
            'simulation_test',
            'parallel_test',
            'full_interruption_test'
        ]

    async def conduct_bcp_test(self, test_type: str, test_scope: str) -> BCPTestResult:
        """Conduct business continuity plan test"""

        # Prepare test environment
        test_environment = await self.prepare_test_environment(test_type, test_scope)

        # Define test objectives
        test_objectives = await self.define_test_objectives(test_type, test_scope)

        # Execute test
        test_execution = await self.execute_test(test_type, test_environment, test_objectives)

        # Collect test data
        test_data = await self.collect_test_data(test_execution)

        # Analyze results
        test_analysis = await self.analyze_test_results(test_data, test_objectives)

        # Generate recommendations
        recommendations = await self.generate_test_recommendations(test_analysis)

        return BCPTestResult(
            test_id=test_execution.test_id,
            test_type=test_type,
            test_scope=test_scope,
            test_date=test_execution.test_date,
            participants=test_execution.participants,
            objectives_met=test_analysis.objectives_met,
            performance_metrics=test_analysis.performance_metrics,
            identified_gaps=test_analysis.identified_gaps,
            recommendations=recommendations,
            overall_assessment=test_analysis.overall_assessment
        )

    async def schedule_annual_testing(self) -> AnnualTestPlan:
        """Create annual BCP testing schedule"""

        # Identify all business processes requiring testing
        processes_to_test = await self.identify_processes_for_testing()

        # Determine appropriate test types for each process
        test_assignments = []
        for process in processes_to_test:
            test_type = self.determine_appropriate_test_type(process)
            test_assignments.append({
                'process': process,
                'test_type': test_type,
                'frequency': self.determine_test_frequency(process),
                'estimated_duration': self.estimate_test_duration(test_type)
            })

        # Create optimized testing schedule
        test_schedule = self.optimize_test_schedule(test_assignments)

        return AnnualTestPlan(
            plan_year=datetime.now().year + 1,
            total_tests_planned=len(test_schedule),
            test_schedule=test_schedule,
            resource_requirements=self.calculate_resource_requirements(test_schedule),
            budget_estimate=self.estimate_testing_budget(test_schedule)
        )

Disaster Recovery Testing¶

interface DRTestScenario {
  scenario_id: string;
  scenario_name: string;
  disaster_type: 'hardware_failure' | 'data_corruption' | 'network_outage' | 'cyber_attack' | 'natural_disaster';
  affected_systems: string[];
  test_objectives: string[];
  success_criteria: SuccessCriteria[];
  test_duration: number;
  required_resources: Resource[];
}

class DisasterRecoveryTesting {
  async conductDRTest(scenario: DRTestScenario): Promise<DRTestResult> {
    // Initialize test environment
    const testEnvironment = await this.initializeTestEnvironment(scenario);

    // Create baseline measurements
    const baseline = await this.createPerformanceBaseline(scenario.affected_systems);

    // Simulate disaster scenario
    const disasterSimulation = await this.simulateDisaster(scenario);

    // Execute recovery procedures
    const recoveryExecution = await this.executeRecoveryProcedures(scenario);

    // Measure recovery performance
    const performanceMetrics = await this.measureRecoveryPerformance(
      recoveryExecution, baseline
    );

    // Validate recovered systems
    const systemValidation = await this.validateRecoveredSystems(scenario.affected_systems);

    // Assess success criteria
    const successAssessment = this.assessSuccessCriteria(
      scenario.success_criteria, performanceMetrics, systemValidation
    );

    return {
      test_id: this.generateTestId(),
      scenario: scenario.scenario_id,
      test_start_time: disasterSimulation.start_time,
      test_completion_time: new Date(),
      recovery_time_actual: recoveryExecution.total_recovery_time,
      recovery_time_objective: scenario.rto,
      rto_met: recoveryExecution.total_recovery_time <= scenario.rto,
      data_loss_actual: performanceMetrics.data_loss,
      recovery_point_objective: scenario.rpo,
      rpo_met: performanceMetrics.data_loss <= scenario.rpo,
      success_criteria_met: successAssessment.overall_success,
      identified_issues: systemValidation.issues,
      recommendations: await this.generateDRRecommendations(
        performanceMetrics, systemValidation, successAssessment
      )
    };
  }
}

Plan Maintenance and Updates¶

Regular Plan Review¶

class BCPMaintenance:
    def __init__(self):
        self.review_schedule = {
            'quarterly': ['contact_lists', 'vendor_information', 'recovery_procedures'],
            'semi_annually': ['business_impact_analysis', 'risk_assessment'],
            'annually': ['complete_plan_review', 'training_program', 'testing_schedule']
        }

    async def perform_scheduled_review(self, review_type: str) -> ReviewResult:
        """Perform scheduled BCP review"""

        review_items = self.review_schedule.get(review_type, [])
        review_results = []

        for item in review_items:
            item_review = await self.review_plan_component(item)
            review_results.append(item_review)

        # Identify required updates
        required_updates = self.identify_required_updates(review_results)

        # Prioritize updates
        prioritized_updates = self.prioritize_updates(required_updates)

        return ReviewResult(
            review_type=review_type,
            review_date=datetime.now(),
            components_reviewed=len(review_items),
            issues_identified=len(required_updates),
            critical_updates=len([u for u in required_updates if u.priority == 'critical']),
            update_plan=prioritized_updates,
            next_review_date=self.calculate_next_review_date(review_type)
        )

    async def update_plan_component(self, component: str, updates: List[dict]) -> UpdateResult:
        """Update specific BCP component"""

        # Validate updates
        validation_result = await self.validate_updates(component, updates)
        if not validation_result.valid:
            raise ValueError(f"Invalid updates: {validation_result.errors}")

        # Apply updates
        update_results = []
        for update in updates:
            result = await self.apply_update(component, update)
            update_results.append(result)

        # Validate updated plan
        plan_validation = await self.validate_updated_plan(component)

        # Update version control
        version_info = await self.update_version_control(component, updates)

        # Notify stakeholders
        await self.notify_stakeholders_of_updates(component, updates)

        return UpdateResult(
            component=component,
            updates_applied=len(update_results),
            successful_updates=len([r for r in update_results if r.successful]),
            plan_validation_passed=plan_validation.passed,
            new_version=version_info.version,
            stakeholders_notified=version_info.notifications_sent
        )

Training and Awareness¶

BCP Training Program¶

interface BCPTrainingProgram {
  training_modules: TrainingModule[];
  role_based_training: RoleBasedTraining[];
  training_schedule: TrainingSchedule;
  competency_assessment: CompetencyAssessment;
  certification_requirements: CertificationRequirement[];
}

class BCPTrainingManager {
  async developTrainingProgram(): Promise<BCPTrainingProgram> {
    // Identify training needs
    const trainingNeeds = await this.assessTrainingNeeds();

    // Develop training modules
    const trainingModules = await this.developTrainingModules(trainingNeeds);

    // Create role-based training paths
    const roleBasedTraining = await this.createRoleBasedTraining(trainingModules);

    // Schedule training delivery
    const trainingSchedule = await this.scheduleTrainingDelivery(roleBasedTraining);

    // Define competency assessment
    const competencyAssessment = await this.defineCompetencyAssessment(trainingModules);

    return {
      training_modules: trainingModules,
      role_based_training: roleBasedTraining,
      training_schedule: trainingSchedule,
      competency_assessment: competencyAssessment,
      certification_requirements: await this.defineCertificationRequirements()
    };
  }

  async deliverTraining(trainingSession: TrainingSession): Promise<TrainingResult> {
    // Prepare training materials
    await this.prepareTrainingMaterials(trainingSession);

    // Conduct training session
    const sessionResult = await this.conductTrainingSession(trainingSession);

    // Assess participant competency
    const competencyResults = await this.assessParticipantCompetency(trainingSession);

    // Update training records
    await this.updateTrainingRecords(trainingSession, sessionResult, competencyResults);

    return {
      session_id: trainingSession.session_id,
      participants_trained: sessionResult.participants.length,
      completion_rate: sessionResult.completion_rate,
      average_score: competencyResults.average_score,
      certification_earned: competencyResults.certifications_earned,
      follow_up_required: competencyResults.follow_up_required
    };
  }
}

See Also¶

• Risk Management
• Incident Response
• Security Monitoring
• Compliance Management

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This document is part of the Anya Enterprise Business Continuity Framework and should be reviewed quarterly.