Incident Response¶
Comprehensive incident response procedures for Anya Enterprise security events.
Overview¶
This document outlines the incident response process for security events in Anya Enterprise environments, including detection, containment, investigation, and recovery procedures.
Incident Classification¶
Severity Levels¶
Critical (P0)¶
- Data breach with customer data exposed
- System compromise affecting multiple customers
- Ransomware or destructive attacks
- Complete service outage
- Response Time: 15 minutes
- Escalation: CEO, CTO, Security Team Lead
High (P1)¶
- Unauthorized access to sensitive systems
- Malware detected on production systems
- DDoS attacks affecting service availability
- Security control failures
- Response Time: 1 hour
- Escalation: CTO, Security Team Lead, Engineering Manager
Medium (P2)¶
- Suspicious activity detected
- Minor security control failures
- Failed security scans
- Policy violations
- Response Time: 4 hours
- Escalation: Security Team, On-call Engineer
Low (P3)¶
- Security awareness violations
- Minor configuration issues
- Documentation updates needed
- Response Time: 24 hours
- Escalation: Security Team
Response Process¶
Phase 1: Detection and Analysis¶
Detection Methods¶
interface SecurityAlert {
id: string;
timestamp: Date;
severity: 'critical' | 'high' | 'medium' | 'low';
source: string;
event_type: string;
description: string;
affected_systems: string[];
initial_indicators: string[];
}
class IncidentDetector {
async analyzeSecurityEvent(event: SecurityEvent): Promise<SecurityAlert | null> {
// Correlation with existing incidents
const relatedIncidents = await this.findRelatedIncidents(event);
// Pattern analysis
const patterns = await this.analyzePatterns(event);
// Threat intelligence lookup
const threatIntel = await this.checkThreatIntelligence(event);
if (this.isSecurityIncident(event, patterns, threatIntel)) {
return this.createAlert(event, relatedIncidents);
}
return null;
}
}
Initial Assessment¶
- Verify the incident
- Confirm the alert is legitimate
- Eliminate false positives
-
Document initial findings
-
Assess scope and impact
- Identify affected systems and data
- Estimate business impact
-
Determine if incident is ongoing
-
Classify incident
- Assign severity level
- Categorize incident type
- Estimate response resources needed
Phase 2: Containment¶
Short-term Containment¶
#!/bin/bash
# Emergency containment script
# Isolate affected systems
isolate_system() {
local system_id=$1
echo "Isolating system: $system_id"
# Block network access
iptables -A INPUT -s $system_id -j DROP
iptables -A OUTPUT -d $system_id -j DROP
# Disable user accounts if compromised
disable_user_accounts $system_id
# Snapshot system state for forensics
create_forensic_snapshot $system_id
}
# Preserve evidence
preserve_evidence() {
local incident_id=$1
local evidence_dir="/var/incident-response/$incident_id"
mkdir -p $evidence_dir
# System logs
cp /var/log/syslog $evidence_dir/
cp /var/log/auth.log $evidence_dir/
# Application logs
cp /var/log/anya-enterprise/*.log $evidence_dir/
# Network capture
tcpdump -w $evidence_dir/network-capture.pcap &
# Memory dump
dd if=/dev/mem of=$evidence_dir/memory-dump.img
}
Long-term Containment¶
- Apply security patches
- Update firewall rules
- Implement additional monitoring
- Deploy additional security controls
Phase 3: Eradication¶
Remove Threats¶
import os
import subprocess
from typing import List
class ThreatEradicator:
def __init__(self, incident_id: str):
self.incident_id = incident_id
self.cleanup_log = f"/var/log/cleanup-{incident_id}.log"
def remove_malware(self, infected_files: List[str]) -> bool:
"""Remove identified malware files"""
try:
for file_path in infected_files:
if os.path.exists(file_path):
# Backup before removal
backup_path = f"/var/incident-response/{self.incident_id}/malware-backup/"
os.makedirs(backup_path, exist_ok=True)
subprocess.run(['cp', file_path, backup_path])
# Remove malware
os.remove(file_path)
self.log_action(f"Removed malware: {file_path}")
return True
except Exception as e:
self.log_action(f"Error removing malware: {str(e)}")
return False
def close_vulnerabilities(self, vulnerabilities: List[dict]) -> bool:
"""Close identified vulnerabilities"""
for vuln in vulnerabilities:
if vuln['type'] == 'weak_password':
self.force_password_reset(vuln['users'])
elif vuln['type'] == 'unpatched_system':
self.apply_security_patches(vuln['systems'])
elif vuln['type'] == 'misconfiguration':
self.fix_configuration(vuln['config_files'])
return True
def log_action(self, message: str):
with open(self.cleanup_log, 'a') as f:
f.write(f"{datetime.now()}: {message}\n")
Phase 4: Recovery¶
System Restoration¶
- Verify system integrity
- Run integrity checks
- Validate security controls
-
Test critical functions
-
Gradual restoration
- Start with non-critical systems
- Monitor for recurring issues
-
Progressively restore services
-
Enhanced monitoring
- Deploy additional monitoring
- Implement new detection rules
- Increase logging verbosity
Recovery Checklist¶
- [ ] All threats removed and vulnerabilities closed
- [ ] Systems restored from clean backups
- [ ] Security controls tested and verified
- [ ] Enhanced monitoring deployed
- [ ] User access validated
- [ ] Business operations restored
- [ ] Stakeholders notified of resolution
Phase 5: Lessons Learned¶
Post-Incident Review¶
interface PostIncidentReport {
incident_id: string;
summary: string;
timeline: IncidentEvent[];
root_cause: string;
impact_assessment: {
financial: number;
reputation: string;
operational: string;
regulatory: string;
};
response_effectiveness: {
detection_time: number;
response_time: number;
containment_time: number;
recovery_time: number;
};
recommendations: Recommendation[];
action_items: ActionItem[];
}
class PostIncidentAnalysis {
async generateReport(incident_id: string): Promise<PostIncidentReport> {
const incident = await this.getIncidentDetails(incident_id);
const timeline = await this.buildTimeline(incident_id);
const rootCause = await this.analyzeRootCause(incident);
return {
incident_id,
summary: this.generateSummary(incident),
timeline,
root_cause: rootCause,
impact_assessment: await this.assessImpact(incident),
response_effectiveness: this.evaluateResponse(timeline),
recommendations: await this.generateRecommendations(rootCause),
action_items: await this.createActionItems(incident)
};
}
}
Communication Plan¶
Internal Communications¶
Incident Response Team¶
- Security Team Lead: Overall incident coordination
- IT Operations: System administration and recovery
- Engineering: Application-specific expertise
- Legal: Regulatory compliance and legal implications
- PR/Communications: External communications
- Executive: Strategic decisions and resource allocation
Communication Channels¶
- Primary: Secure incident response chat room
- Secondary: Encrypted email threads
- Emergency: Direct phone calls
- Documentation: Incident tracking system
External Communications¶
Customer Notifications¶
interface CustomerNotification {
incident_id: string;
notification_type: 'security_advisory' | 'data_breach' | 'service_disruption';
affected_customers: string[];
message: string;
remediation_steps: string[];
timeline: string;
contact_info: string;
}
class CustomerCommunications {
async notifyCustomers(incident: SecurityIncident): Promise<void> {
if (this.requiresCustomerNotification(incident)) {
const notification = this.createNotification(incident);
// Send notifications based on severity
if (incident.severity === 'critical') {
await this.sendUrgentNotification(notification);
} else {
await this.sendStandardNotification(notification);
}
// Update status page
await this.updateStatusPage(incident);
}
}
}
Regulatory Reporting¶
- Data Protection Authorities: Within 72 hours for data breaches
- Financial Regulators: For incidents affecting financial operations
- Law Enforcement: For criminal activities
- Industry Partners: For coordinated response
Tools and Resources¶
Incident Response Tools¶
Forensic Analysis¶
# Digital forensics toolkit
FORENSIC_TOOLS=(
"volatility" # Memory analysis
"autopsy" # Disk analysis
"wireshark" # Network analysis
"osquery" # System analysis
"yara" # Malware detection
)
# Install forensic tools
install_forensic_tools() {
for tool in "${FORENSIC_TOOLS[@]}"; do
if ! command -v $tool &> /dev/null; then
echo "Installing $tool..."
apt-get install -y $tool
fi
done
}
Automation Scripts¶
#!/usr/bin/env python3
"""
Incident Response Automation
"""
import asyncio
import logging
from datetime import datetime
from typing import Dict, List
class IncidentResponseAutomation:
def __init__(self):
self.logger = logging.getLogger(__name__)
async def automate_initial_response(self, alert: SecurityAlert) -> Dict:
"""Automate initial incident response actions"""
actions_taken = []
try:
# Automatic containment for high-severity incidents
if alert.severity in ['critical', 'high']:
await self.auto_contain_threat(alert)
actions_taken.append('auto_containment')
# Gather initial evidence
evidence = await self.collect_initial_evidence(alert)
actions_taken.append('evidence_collection')
# Notify incident response team
await self.notify_response_team(alert)
actions_taken.append('team_notification')
# Create incident ticket
ticket_id = await self.create_incident_ticket(alert)
actions_taken.append(f'ticket_created:{ticket_id}')
return {
'status': 'success',
'actions_taken': actions_taken,
'evidence_collected': len(evidence),
'ticket_id': ticket_id
}
except Exception as e:
self.logger.error(f"Automation failed: {str(e)}")
return {
'status': 'error',
'error': str(e),
'actions_taken': actions_taken
}
Contact Information¶
Internal Contacts¶
- Security Team Lead: +1-555-SECURITY (24/7)
- IT Operations: +1-555-ITOPS (24/7)
- Executive On-Call: +1-555-EXECUTIVE
- Legal: +1-555-LEGAL
External Contacts¶
- Cyber Insurance: Policy #CYB-2024-001
- Forensic Consultant: Digital Forensics Inc.
- Legal Counsel: Security Law Partners
- PR Agency: Crisis Communications LLC
Training and Awareness¶
Regular Training¶
- Monthly tabletop exercises
- Quarterly incident simulations
- Annual red team assessments
- Continuous security awareness training
Documentation Maintenance¶
- Review incident response plan quarterly
- Update contact information monthly
- Validate tools and procedures annually
- Incorporate lessons learned continuously
Compliance Requirements¶
Regulatory Frameworks¶
- GDPR: Data breach notification requirements
- SOX: Financial reporting incident procedures
- PCI DSS: Payment card incident response
- ISO 27001: Information security incident management
Documentation Requirements¶
- Incident response plan documentation
- Training records and certifications
- Incident response testing results
- Post-incident analysis reports
See Also¶
This document is part of the Anya Enterprise Security Framework and should be reviewed quarterly.