Incident Response

Comprehensive incident response procedures for Anya Enterprise security events.

Overview

This document outlines the incident response process for security events in Anya Enterprise environments, including detection, containment, investigation, and recovery procedures.

Incident Classification

Severity Levels

Critical (P0)

  • Data breach with customer data exposed
  • System compromise affecting multiple customers
  • Ransomware or destructive attacks
  • Complete service outage
  • Response Time: 15 minutes
  • Escalation: CEO, CTO, Security Team Lead

High (P1)

  • Unauthorized access to sensitive systems
  • Malware detected on production systems
  • DDoS attacks affecting service availability
  • Security control failures
  • Response Time: 1 hour
  • Escalation: CTO, Security Team Lead, Engineering Manager

Medium (P2)

  • Suspicious activity detected
  • Minor security control failures
  • Failed security scans
  • Policy violations
  • Response Time: 4 hours
  • Escalation: Security Team, On-call Engineer

Low (P3)

  • Security awareness violations
  • Minor configuration issues
  • Documentation updates needed
  • Response Time: 24 hours
  • Escalation: Security Team

Response Process

Phase 1: Detection and Analysis

Detection Methods

interface SecurityAlert {
  id: string;
  timestamp: Date;
  severity: 'critical' | 'high' | 'medium' | 'low';
  source: string;
  event_type: string;
  description: string;
  affected_systems: string[];
  initial_indicators: string[];
}

class IncidentDetector {
  async analyzeSecurityEvent(event: SecurityEvent): Promise<SecurityAlert | null> {
    // Correlation with existing incidents
    const relatedIncidents = await this.findRelatedIncidents(event);

    // Pattern analysis
    const patterns = await this.analyzePatterns(event);

    // Threat intelligence lookup
    const threatIntel = await this.checkThreatIntelligence(event);

    if (this.isSecurityIncident(event, patterns, threatIntel)) {
      return this.createAlert(event, relatedIncidents);
    }

    return null;
  }
}

Initial Assessment

  1. Verify the incident
  2. Confirm the alert is legitimate
  3. Eliminate false positives
  4. Document initial findings

  5. Assess scope and impact

  6. Identify affected systems and data
  7. Estimate business impact
  8. Determine if incident is ongoing

  9. Classify incident

  10. Assign severity level
  11. Categorize incident type
  12. Estimate response resources needed

Phase 2: Containment

Short-term Containment

#!/bin/bash
# Emergency containment script

# Isolate affected systems
isolate_system() {
    local system_id=$1
    echo "Isolating system: $system_id"

    # Block network access
    iptables -A INPUT -s $system_id -j DROP
    iptables -A OUTPUT -d $system_id -j DROP

    # Disable user accounts if compromised
    disable_user_accounts $system_id

    # Snapshot system state for forensics
    create_forensic_snapshot $system_id
}

# Preserve evidence
preserve_evidence() {
    local incident_id=$1
    local evidence_dir="/var/incident-response/$incident_id"

    mkdir -p $evidence_dir

    # System logs
    cp /var/log/syslog $evidence_dir/
    cp /var/log/auth.log $evidence_dir/

    # Application logs
    cp /var/log/anya-enterprise/*.log $evidence_dir/

    # Network capture
    tcpdump -w $evidence_dir/network-capture.pcap &

    # Memory dump
    dd if=/dev/mem of=$evidence_dir/memory-dump.img
}

Long-term Containment

  • Apply security patches
  • Update firewall rules
  • Implement additional monitoring
  • Deploy additional security controls

Phase 3: Eradication

Remove Threats

import os
import subprocess
from typing import List

class ThreatEradicator:
    def __init__(self, incident_id: str):
        self.incident_id = incident_id
        self.cleanup_log = f"/var/log/cleanup-{incident_id}.log"

    def remove_malware(self, infected_files: List[str]) -> bool:
        """Remove identified malware files"""
        try:
            for file_path in infected_files:
                if os.path.exists(file_path):
                    # Backup before removal
                    backup_path = f"/var/incident-response/{self.incident_id}/malware-backup/"
                    os.makedirs(backup_path, exist_ok=True)
                    subprocess.run(['cp', file_path, backup_path])

                    # Remove malware
                    os.remove(file_path)
                    self.log_action(f"Removed malware: {file_path}")

            return True
        except Exception as e:
            self.log_action(f"Error removing malware: {str(e)}")
            return False

    def close_vulnerabilities(self, vulnerabilities: List[dict]) -> bool:
        """Close identified vulnerabilities"""
        for vuln in vulnerabilities:
            if vuln['type'] == 'weak_password':
                self.force_password_reset(vuln['users'])
            elif vuln['type'] == 'unpatched_system':
                self.apply_security_patches(vuln['systems'])
            elif vuln['type'] == 'misconfiguration':
                self.fix_configuration(vuln['config_files'])

        return True

    def log_action(self, message: str):
        with open(self.cleanup_log, 'a') as f:
            f.write(f"{datetime.now()}: {message}\n")

Phase 4: Recovery

System Restoration

  1. Verify system integrity
  2. Run integrity checks
  3. Validate security controls
  4. Test critical functions

  5. Gradual restoration

  6. Start with non-critical systems
  7. Monitor for recurring issues
  8. Progressively restore services

  9. Enhanced monitoring

  10. Deploy additional monitoring
  11. Implement new detection rules
  12. Increase logging verbosity

Recovery Checklist

  • [ ] All threats removed and vulnerabilities closed
  • [ ] Systems restored from clean backups
  • [ ] Security controls tested and verified
  • [ ] Enhanced monitoring deployed
  • [ ] User access validated
  • [ ] Business operations restored
  • [ ] Stakeholders notified of resolution

Phase 5: Lessons Learned

Post-Incident Review

interface PostIncidentReport {
  incident_id: string;
  summary: string;
  timeline: IncidentEvent[];
  root_cause: string;
  impact_assessment: {
    financial: number;
    reputation: string;
    operational: string;
    regulatory: string;
  };
  response_effectiveness: {
    detection_time: number;
    response_time: number;
    containment_time: number;
    recovery_time: number;
  };
  recommendations: Recommendation[];
  action_items: ActionItem[];
}

class PostIncidentAnalysis {
  async generateReport(incident_id: string): Promise<PostIncidentReport> {
    const incident = await this.getIncidentDetails(incident_id);
    const timeline = await this.buildTimeline(incident_id);
    const rootCause = await this.analyzeRootCause(incident);

    return {
      incident_id,
      summary: this.generateSummary(incident),
      timeline,
      root_cause: rootCause,
      impact_assessment: await this.assessImpact(incident),
      response_effectiveness: this.evaluateResponse(timeline),
      recommendations: await this.generateRecommendations(rootCause),
      action_items: await this.createActionItems(incident)
    };
  }
}

Communication Plan

Internal Communications

Incident Response Team

  • Security Team Lead: Overall incident coordination
  • IT Operations: System administration and recovery
  • Engineering: Application-specific expertise
  • Legal: Regulatory compliance and legal implications
  • PR/Communications: External communications
  • Executive: Strategic decisions and resource allocation

Communication Channels

  • Primary: Secure incident response chat room
  • Secondary: Encrypted email threads
  • Emergency: Direct phone calls
  • Documentation: Incident tracking system

External Communications

Customer Notifications

interface CustomerNotification {
  incident_id: string;
  notification_type: 'security_advisory' | 'data_breach' | 'service_disruption';
  affected_customers: string[];
  message: string;
  remediation_steps: string[];
  timeline: string;
  contact_info: string;
}

class CustomerCommunications {
  async notifyCustomers(incident: SecurityIncident): Promise<void> {
    if (this.requiresCustomerNotification(incident)) {
      const notification = this.createNotification(incident);

      // Send notifications based on severity
      if (incident.severity === 'critical') {
        await this.sendUrgentNotification(notification);
      } else {
        await this.sendStandardNotification(notification);
      }

      // Update status page
      await this.updateStatusPage(incident);
    }
  }
}

Regulatory Reporting

  • Data Protection Authorities: Within 72 hours for data breaches
  • Financial Regulators: For incidents affecting financial operations
  • Law Enforcement: For criminal activities
  • Industry Partners: For coordinated response

Tools and Resources

Incident Response Tools

Forensic Analysis

# Digital forensics toolkit
FORENSIC_TOOLS=(
    "volatility"     # Memory analysis
    "autopsy"        # Disk analysis
    "wireshark"      # Network analysis
    "osquery"        # System analysis
    "yara"           # Malware detection
)

# Install forensic tools
install_forensic_tools() {
    for tool in "${FORENSIC_TOOLS[@]}"; do
        if ! command -v $tool &> /dev/null; then
            echo "Installing $tool..."
            apt-get install -y $tool
        fi
    done
}

Automation Scripts

#!/usr/bin/env python3
"""
Incident Response Automation
"""

import asyncio
import logging
from datetime import datetime
from typing import Dict, List

class IncidentResponseAutomation:
    def __init__(self):
        self.logger = logging.getLogger(__name__)

    async def automate_initial_response(self, alert: SecurityAlert) -> Dict:
        """Automate initial incident response actions"""
        actions_taken = []

        try:
            # Automatic containment for high-severity incidents
            if alert.severity in ['critical', 'high']:
                await self.auto_contain_threat(alert)
                actions_taken.append('auto_containment')

            # Gather initial evidence
            evidence = await self.collect_initial_evidence(alert)
            actions_taken.append('evidence_collection')

            # Notify incident response team
            await self.notify_response_team(alert)
            actions_taken.append('team_notification')

            # Create incident ticket
            ticket_id = await self.create_incident_ticket(alert)
            actions_taken.append(f'ticket_created:{ticket_id}')

            return {
                'status': 'success',
                'actions_taken': actions_taken,
                'evidence_collected': len(evidence),
                'ticket_id': ticket_id
            }

        except Exception as e:
            self.logger.error(f"Automation failed: {str(e)}")
            return {
                'status': 'error',
                'error': str(e),
                'actions_taken': actions_taken
            }

Contact Information

Internal Contacts

  • Security Team Lead: +1-555-SECURITY (24/7)
  • IT Operations: +1-555-ITOPS (24/7)
  • Executive On-Call: +1-555-EXECUTIVE
  • Legal: +1-555-LEGAL

External Contacts

  • Cyber Insurance: Policy #CYB-2024-001
  • Forensic Consultant: Digital Forensics Inc.
  • Legal Counsel: Security Law Partners
  • PR Agency: Crisis Communications LLC

Training and Awareness

Regular Training

  • Monthly tabletop exercises
  • Quarterly incident simulations
  • Annual red team assessments
  • Continuous security awareness training

Documentation Maintenance

  • Review incident response plan quarterly
  • Update contact information monthly
  • Validate tools and procedures annually
  • Incorporate lessons learned continuously

Compliance Requirements

Regulatory Frameworks

  • GDPR: Data breach notification requirements
  • SOX: Financial reporting incident procedures
  • PCI DSS: Payment card incident response
  • ISO 27001: Information security incident management

Documentation Requirements

  • Incident response plan documentation
  • Training records and certifications
  • Incident response testing results
  • Post-incident analysis reports

See Also


This document is part of the Anya Enterprise Security Framework and should be reviewed quarterly.